Miqra is a subsidiary owned by Tassel and registered under the laws of the Republic of Kenya. In these policies, ‘Miqra’, ‘we’ and ‘us’ refer to Miqra and Tassel as its operator.
This policy explains how Miqra handles personal information connected with its website, accounts and digital marketplace. It should be read with our Terms and Conditions. Contact support@miqra.si if you have questions about your information.
1. What personal data we collect and why
Information you provide. Depending on how you use Miqra, you may provide your name, email address, account details, billing or order information, vendor details, submitted works and correspondence. Newsletter subscriptions contain the details you submit to that form. Supply only information needed for the purpose; do not include sensitive information in a public review or support message unnecessarily.
Automatic information. Website and service logs may include your IP address, browser information and pages or requests associated with your visit. Cookies and similar identifiers support sessions, preferences, shopping and referral attribution.
Transaction information. Orders and payment-provider communications may provide transaction references and payment status needed to complete a purchase, reconcile a refund or support a vendor payout.
2. How we use your information
- To create and manage accounts, process orders and provide the digital access associated with purchases.
- To review vendor submissions and listings, administer agreed revenue sharing and handle refund or support requests.
- To respond to your messages and send communications needed for your account or transaction.
- To send newsletters or other optional communications where you have subscribed or another appropriate basis applies.
- To maintain service security, investigate misuse, troubleshoot faults and meet applicable legal or record-keeping obligations.
We use information for the purpose for which it is collected and on an appropriate lawful basis.
3. Comments and public contributions
Where comments or reviews are enabled and you submit one, the information in the form may be stored with your IP address and browser details for moderation and spam detection. Information you choose to publish may be visible to other visitors.
If an avatar service such as Gravatar is enabled, an anonymised hash of your email address may be sent to that service to display an associated profile image. Its own privacy terms apply to its processing. Do not post another person’s private information without permission or another lawful basis.
4. Who we share your data with
Authorised personnel within Miqra and Tassel may access information needed for their role. Service providers involved in hosting, payments, email or technical support may process information needed to provide those services. Vendors may receive the information necessary for an authorised transaction or related support, not permission to reuse it for unrelated marketing.
We may disclose information where required by law or reasonably necessary to investigate fraud, enforce agreements or protect lawful rights and safety.
5. How long we retain your data
We retain personal information for as long as needed for its purpose, including managing an account, fulfilling a transaction, handling a dispute or refund, maintaining security and meeting applicable record-keeping requirements. Different records may need different retention periods.
Published comments or reviews may remain with their associated metadata while they form part of the site’s content. Account closure or an erasure request does not require deletion of information that must be retained for lawful administrative, legal or security purposes.
6. Your choices and rights
You may choose not to provide optional information, although some information is necessary to create an account or complete a transaction. You may update the profile details that your account makes editable and unsubscribe from optional emails using the method provided.
You may contact us to request access to, correction of or erasure of personal information, or to raise another applicable data-protection request. We may need to confirm your identity before acting. Requests are subject to applicable Kenyan law, lawful retention duties and other people’s rights; this is not a promise of automatic or immediate deletion of every record.
7. Children and Miqra
Purchases and vendor accounts should be made by adults aged 18 or over. A parent or legal guardian may purchase suitable works for a child. If you believe a child has supplied personal information without appropriate permission, contact us so we can investigate and take appropriate action.
8. How to reach us
For a privacy question, concern or request, email support@miqra.si. Describe the request and the account or transaction concerned, without sending passwords or unnecessary sensitive information.
9. Related terms and changes
This policy sits alongside our Terms and Conditions and Publishing Policy. Miqra is registered under Kenyan laws; applicable Kenyan data-protection law governs our handling of personal information.
We may update this policy as the service and its practices change. Revised wording will appear here, and material changes will be communicated through appropriate channels. No term in another policy removes rights that cannot lawfully be excluded.
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